Shipping and Return Policies


Shipping 

Please allow 1-3 business days for order processing on Lash Products and Tools, and 3-5 business days for processing on all Print on Demand Clothing.

You will receive a confirmation email when your order is shipped. Your tracking information will be sent via email when your order has been processed.

If you have not received your order confirmation please check your junk mail. If still not received please contact us below. 

If you haven’t received your order within 10 days after shipping, please include "ORDER NOT RECEIVED," in the body of your message using the Contact box provided below. Please include your order number so we can assist you.

 

Returns, Refunds, & Exchanges

Unfortunately, due Sanitary reasons we are unable to accept returns on Eyelashes, Mascara, Lash Glue/Adhesive, Palettes, Lipstick or Lash Tweezers.  Please inform us within 72 hours or Product defects to be Eligible for an exchange on these products and have return shipping paid by us. Please utilize our Contact Us Page with the Subject title "Item/Product Defect." Please include order number, name and address in this correspondence (we may request photos/video)  Which need to be provided within 72 hours from the request to remain eligible. 

No refunds

 

Order Cancellation

We aim to ship your order as quickly as possible therefore cancellation requests cannot be considered. Please take extra care when selecting your items. Please utilize the Contact Us Page with any questions about Our Products.

 

 

 

 


★ ADORN Reviews

Let customers speak for us

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Satisfied Customer

Thank you the shipping was fast and the product works amazingly all the other adhesives that I used takes forever to dry and does not last long but this product works great and dries fast it gets the job done. I’m satisfied you have a forever customer. Thank you

J
Jazzy
J.J.
Absolutely beautiful!

All I can say is wow! I'm in love with my new lashes! Thank you so much! I love your packaging also, so beautiful!

Just let yo SOUL GLOW

Get your glow on with this beautifully made high-quality palette

HAHAHA I love the title, Such a small amount goes such a long way! Thank you for the laugh and the Praise Dionne!

Never Disappointed

I'm never disappointed. This is a staple and must have in any makeup kit. This Neutral Palette has it ALL

Wow, Dionne this definitely made our day. I am so happy the Natural Palette ticks all of your boxes as a Makeup Artist you definitely have many choices and to be even one is an honor but to be a must have!, Words cannot explain how humbled I am!

Gorgeous goodies

Absolutely gorgeous! I love this palette. Everything Jaye brings is BOMB.com

Dionne, I absolutely appreciate such kind words it definitely is a confidence booster! So Glad that you are loving everything you have tried over the past year! Thank you for being such a huge Supporter!