Shipping and Return Policies


Shipping 

Please allow 1-3 business days for order processing on Lash Products and Tools, and 3-5 business days for processing on all Print on Demand Clothing.

You will receive a confirmation email when your order is shipped. Your tracking information will be sent via email when your order has been processed.

If you have not received your order confirmation please check your junk mail. If still not received please contact us below. 

If you haven’t received your order within 10 days after shipping, please include "ORDER NOT RECEIVED," in the body of your message using the Contact box provided below. Please include your order number so we can assist you.

 

Returns, Refunds, & Exchanges

Unfortunately, due Sanitary reasons we are unable to accept returns on Eyelashes, Mascara, Lash Glue/Adhesive, Palettes, Lipstick or Lash Tweezers.  Please inform us within 72 hours or Product defects to be Eligible for an exchange on these products and have return shipping paid by us. Please utilize our Contact Us Page with the Subject title "Item/Product Defect." Please include order number, name and address in this correspondence (we may request photos/video)  Which need to be provided within 72 hours from the request to remain eligible. 

No refunds

 

Order Cancellation

We aim to ship your order as quickly as possible therefore cancellation requests cannot be considered. Please take extra care when selecting your items. Please utilize the Contact Us Page with any questions about Our Products.

 

 

 

 


★ ADORN Reviews

Let customers speak for us

23 reviews
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Awesome

I love this lash glue, it keeps my lashes on for more then 8 hrs in a day. This is the best I have ever had. I got the recommendation from Jalesa McRae. (Thank you Jalesa).

Roni, So happy it is exceeding your expectations! We appreciate you coming back and letting other shoppers know!

Yes, thank you Jalesa!

V
Luxury Satin Lipstick
Vandora Demery
Little Moisture

The lip color is nice. I wish it had. a little moisture. I don’t like the way it makes my lips feel dry

We are so sorry you had this experience with our product. I appreciate you informing us you had an issue, please let us know how we can make it right

TOP NOTCH!!!

I’m in love with this Palette! Good quality and beautiful colors! The presentation and the customer service is amazing!!!

Thank you so much!!!

God Bless You!!!

We are extremely thrilled you returned to let us know are happy with our service and product! Thank you

M
Lash Adhesive
Marian Robertson
Satisfied Customer

Thank you the shipping was fast and the product works amazingly all the other adhesives that I used takes forever to dry and does not last long but this product works great and dries fast it gets the job done. I’m satisfied you have a forever customer. Thank you

Fast shipping is something we stand by! We are so happy you are enjoying our adhesives and that you came back to spread the word to our shoppers! Thank you for your repeat business!

J
Jazzy
Jasmine Jenkins
Absolutely beautiful!

All I can say is wow! I'm in love with my new lashes! Thank you so much! I love your packaging also, so beautiful!

And thank you for returning to inform us we hit the mark!